Frequently Asked Questions

If the answer to your question is not on this page, please contact us at info@bellwetherdesign.com

Where do you deliver?
We deliver mostly to Austin and it’s surrounding areas. We take deliveries outside of this area by a case-by-case basis.

 

How do I reserve items?
The balance on all items is due 45 days prior to the event.

 

What is your cancelation policy?
Orders can be canceled up until 45 days before your event, and you will no longer be responsible for the remaining balance.

 

What happens if we damage an item(s)?
We will of course first try to repair or professionally clean the furniture at the clients costs before any attempts to replace the item(s).
If item(s) are beyond repair and need to be replaced the cost is not less than 5 times the rental cost.

 

Do you have the option to pick-up and drop-off?
Yes. We deal with pick up’s on a case-by-case basis.

 

I have something in mind but can’t find it on your site?
We are constantly adding to our inventory feel free to check in, as it could be something we already have in the works.

 

I love your furniture but can you help me piece it all together?
We would love to help! Please send us an email or give us a call so we can discuss your event further.

 

Can you help design/produce my event, beyond furniture?
Absolutely, it’s what we do best! If you are looking for full event design/production please fill out our contact form or give us a ring and we can set up a time to meet.

 

Forget renting … can I get some of these pieces made for my home?
We love designing furniture, let’s talk!